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Tuesday, August 11, 2015

Has this ever happened to you?

When you are addicted to channel surfing and the remote is broken frustration abounds.  My husband scowled at me as though the broken remote was my fault and insisted I call the Dish folks.

We were somewhere between a full on tantrum and a stroke.

I went on the computer to find the number to DISH.  I told them my problem then they told me their problem.  Our account was no where to be found, not by name, address or phone number.

Seriously?

"Ma'am, how do you pay your bill?  Your account number would be on the bill."

"My bill is bundled with the internet and land line, I never see the bill.  I gave you my name why can't you find my account number?"

"Ma'am go to your receiver and tell me the serial number."

"No, the cord is too short to turn it around on the shelf.  Why can't you just find my account number by my name, this makes no sense"

At this point my dogs have gone under the couch.

"Ma'am hit the menu button twice and when system info comes up the serial number will also."

"That does not occur when I hit the menu button, there isn't a system info on my screen."

"Ma'am what do you see on your screen?"

"It says, My Direct TV, search and browse, recordings, settings and info"

"It says My Direct TV?  Ma'am this is DISH Network."

Oh no....so I said the only thing I could think of.

"Well, I guess that is why you couldn't find my account number, I am so glad I figured this out, thank you....good-bye"



24 comments:

  1. That is way funny. Bloopers are the spice of life!

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    1. I know right? I was almost relieved that the mystery of why they couldn't find my account number was solved!!

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  2. I took my husband's truck in to get a smog check. When they were finished I went to the truck and I could not get it to start. The key would not turn. I tried over and over again. Finally I went in to the office to ask if someone could help me. They came out and tried the key several times and then started in on a story about that type of vehicle having ignition troubles....I responded with the assertion that the vehicle had no problems when I brought it in....After a few minutes the mechanic looked at the key and asked why the key was for a Dodge and the truck was a GMC? Ooops...I was trying to start the truck with my van key...

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  3. That is hysterical!! It is just the simple things that totally make us smile. I bet those guys laughed all day

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  4. But did you get the remote issue fixed??

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    1. RJ where have you been?? I did call direct TV who told me to buy a new one at walmart or amazon, how about that?

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  5. LMAO. That is the only substantive comment I can make! Thanks for giving me a good laugh.

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  6. That is so funny!
    I needed to speak to my attorney and went round and round with the receptionist before realizing I had the wrong attorney. there are two in town with the same last name (not related) but their first names are different. I did the lousy thing and just hung up.

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    1. I didn't do much better, I said what I said and then hung up!

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  7. Now that's a hysterical story! Thanks for putting me in a good mood before bedtime HAHA yes...I've had stuff like that happen to me. OMG great post! Love it!

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    1. Thank you for reading!! I am my best foil for sure!!

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  8. hahaha

    Thanks for the belly laugh. This really cracked me up.

    =)

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    1. Happy to entertain....and make you feel really, really good about yourself!!

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  9. Oooooh no!!!!! You need a "don't drink hot coffee while reading this" warning! In your defense though, they both start with D and provide remote controls :)!

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    1. Thanks Ruth!! You have brought a great deal of clarity to my life. I try and do more puzzles, I use your advice often...thank you for what you write about.

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  10. It happens to us all! Good thing you have a sense of humor and willing to write about it to make the rest of us feel like we are always in good company! Thanks for sharing her story via Better After 50 Writers :)

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    1. It always makes me feel better when I know other people have had moments like this....so I try and chronicle mine often....and I have a lot to choose from!

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  11. Too funny... makes me feel so much better knowing that I do not stand alone in my humiliation...LOL. Thanks Donna!

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  12. Really funny! Thanks so much for sharing! You help us all to know that we aren't alone when we make silly mistakes.What empowerment!

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