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Wednesday, May 17, 2017

So this Happened.....

When you are addicted to channel surfing and the remote is broken frustration abounds.  My husband scowled at me as though the broken remote was my fault and insisted I call the Dish folks.

We were somewhere between a full on tantrum and a stroke.

I went on the computer to find the number to DISH, and when I got them on the phone I told them my problem.  Then they told me their problem, our account was nowhere to be found, not by name, address or phone number.

Seriously?

"Ma'am, how do you pay your bill?  Your account number would be on the bill."

"My bill is bundled with the internet and land line, I never see the bill.  I gave you my name why can't you find my account number?"

"Ma'am go to your receiver and tell me the serial number."

"No, the cord is too short to turn it around on the shelf.  Why can't you just find my account number by my name, this makes no sense"

By now my dogs are under the couch.

"Ma'am hit the menu button twice and when system info comes up the serial number will also."

"That does not occur when I hit the menu button, there isn't a system info on my screen."

"Ma'am what do you see on your screen?"

"It says, My Direct TV, search and browse, recordings, settings and info"

"It says My Direct TV?  Ma'am this is DISH Network."

Oh no....

So I said the only thing I could think of.

"Well, I guess that is why you couldn't find my account number, I am so glad I finally figured this out. Thank you....good-bye"


16 comments:

  1. HA!! I did something similar, arguing with the rental car company at the airport because they couldn't my reservation--I was at the wrong counter!

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    Replies
    1. I have learned I am usually wrong, so now I just start out that way....saves me from horrific embarrassment

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  2. lmao. Hilarious!!!!!!!!!!! Thanks for the cheer!

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    Replies
    1. Such a small payback for your beautiful blog!!

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  3. It's always frustrating to deal with any company. The amount of questions almost doesn't make it worth the trouble - but we need them...

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    Replies
    1. I hate that we need them so much, but I agree, we need them

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  4. HAHA... Oh yeah, it's such an adventure with technology!

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    Replies
    1. Hey Texas girl! Thanks for reading....its shocking how terrible I am with it all...

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  5. I wish DISH would lose my account. They did a software upgrade and now it's slow as hell. Funny story.

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    Replies
    1. We laughed so hard at this!! I wish dish would lose my account!!! Thank you for reading

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  6. OMgoodness I can so see me doing the same thing. Too funny!

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  7. Glad you're getting a good once-over, but I do feel pretty unimportant now with my dinky yearly reminder card instead of a psychic pronouncement! Sending the girls good energy
    ^^
    โกเด้นสล็อต
    สูตรบาคาร่า
    Gclub จีคลับ
    ^^

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